General Condition of Sale
ORDERING:
When an order is placed we require a 50% deposit to process your order.
If the product is in stock, it takes 1 to 2 weeks for the order to be fulfilled and ready to ship. If the product is not in stock, the lead time is usually 4 - 6 weeks. You can use your shipper of we can arrange shipping for you
Prior to shipping your order, payment must be received including shipping charges.
SHIPPING:
When you receive delivery of your order, immediately inspect the order for any visible damage including smashed edges and corners or ripped sides of the pallet.
Any damage should be documented with the trucker before the delivery is complete.
RETURNS:
All returns must be in salable condition.
All shipping cost for returned products are the responsibility of the Customer.
All returns are subject to a restocking fee as per our restock fee schedule.
25% restocking fee within the first 30 days after delivery of your order.
35% restocking fee from 31 to 60 days after delivery of your order.
No returns are accepted after 60 days from the delivery date of your order.
We do not accept returns for the Crownduit® products if they have been modified in any way including exposure to excessive sun, heat, moisture, and any damage from sheet rock mud, primer, or stain.
WARRANTY:
Crownduit warrantees the Crownduit® System free from manufacturing defects such as PVC or wood spliting, delamination of PVC clip to moulding. We are not responsible for changes in mouldings due to environmental conditions during or after installation.
MDU, Hospitality and Commercial Program
WEIGHTS AND MEASURES FOR SHIPPING AND SITE STORAGE
This information below is to provide a general idea for you to estimate the storage space you will need for your delivery.
TC45
Full 45 moulding pallet size 10' long x 45’’ wide x 44’’ high 2,880LF— 2,484 LBS
Full Backtrack pallet size 10’ long x 45’’ wide x 42’’ high 4,000LF ——1,225 LBS
Inside/outside corners—24 per box 16’’ x 12’’ x 12''
keystones—36 per box 16’’ x 12’’ x 12''